Red Flag TemplatesThe Federal Trade Commission new Red Flag Rules go into effect November 1, 2009. Are your practices prepared for compliance? The Red Flag Rules require all businesses that extend forms of credit to customers (not including credit cards) to develop a written plan designed to detect, prevent, and respond to identity theft related to extending that credit. For veterinary practices, this would clients with whom you have established periodic payment plans. The Red Flag Rules also require staff training on the provisions of the written plan to insure employees are aware of its content and their responsibilities related to detecting and preventing identity theft.  Loading...
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Our clients have said...
We do DiSC personality profiling through Marsha's office. It's helped us make hiring decisions and managerial decisions between "S" & I and the staff. It was really helpful for everyone to understand each others communication styles, and also methods of motivation. It's worth every penny!
-L 
Recommended Reading
The only comprehensive management book written exclusively for veterinary practices, Practice Made Perfect
is an excellent resource
for managers who are
new to the veterinary
field. It's also an ideal
reference tool for more
experienced managers
and practice owners.
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