Fraud Survey and Report to the Profession

Our firm conducts The Veterinary Fraud Survey bi-annually to provide an understanding of the magnitude of fraud in the veterinary industry.

Read the results of  the 2011 fraud survey at

The survey collects data regarding the occurrence of fraud within each veterinary practice, the age, income level, and length of employment of the fraudster as well as other information pertinent to fraud detection and prevention.

Survey data is compiled and presented in the form of a bi-annual newsletter that provides valuable information regarding fraud detection, analysis, and prevention.


In addition, the study results are provided to Veterinary Study Groups, Veterinary Economics, DVM Newsmagazine, AAHA, and VHMA for consideration by the veterinary profession as a whole.

For more information or to receive results of the 2013 survey, please contact us at 440.926.3800.


Veterinary Practice Code of Ethics

Download an example code of ethics for your veterinary practice, Model Code of Veterinary Practice Ethics. Free.


Various VPMP Articles plus Recommended Reading and Links

Access a list of selected articles for free download, and recommended reading from other sources. From time to time, we will add content. Please stop back occasionally.


Veterinary Practice Team Support Line and Education

Because Dedicated People = Healthy Practice

The VPMP Dare to Care Subscription Program 

The Dare to Care program supports your everyday management efforts to encourage employees to “do the right thing”,  by coaching ethical behavior and alignment with core values and practice policy.

The program includes topical quarterly posters that remind employees about profit enhancing responsibilities such as client service, inventory safeguarding, and accurate invoicing.  The posters are displayed in a program-included Plexiglas awareness center for easy placement near employment law posters and the time clock.

The program also features a 24-7 employee hot line for reporting highly sensitive issues of concern. The toll-free phone number supplements and supports other risk management actions such as documented anti-harassment training, liability insurance, and employee policy handbooks.

The low, inexpensive annual subscription fee is based on practice locations and employee numbers.

Challenge your team to have a stake in your practice.

Enroll in the Dare to Care program today!

Call 440.926.0250

Learn more at


Other Resources


  • Check Tax Refund.If you’d like to know when you’ll be receiving your federal and state tax refunds, this is the place.

Please talk with us to see how we can help your practice, at 440.926.3800

Our clients have said...

"I feel like we are cared for and that you watch over us. Before we worked with Marsha L. Heinke, CPA, Inc., I felt like no one knew what was going on with our practice. We couldn't get the answers to the questions we had. No longer am I worried about horrible surprises. We feel you have our best interests at the forefront."
- Dr. Z

Recommended Reading

The only comprehensive management book written exclusively for veterinary practices, Practice Made Perfect is an excellent resource for managers who are new to the veterinary field. It's also an ideal reference tool for more experienced managers and practice owners.